GetWebsite.io (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit or use our website, GetWebsite.io, or contact us about our services. By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

GetWebsite.io provides professional website design, WordPress development, eCommerce development, SEO, website maintenance, website speed optimisation, and related digital services.

For the purposes of applicable UK data protection legislation, GetWebsite.io is responsible for determining how and why your personal information is processed.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the contact details provided on our website.

2. Information We Collect

We may collect different types of information depending on how you interact with our website.

Information You Provide Directly

You may provide personal information when you:

  • Complete a contact or enquiry form
  • Request a quote
  • Contact us by email or telephone
  • Request information about our services
  • Subscribe to communications or updates
  • Become a customer
  • Provide information during a project

This information may include:

  • Name
  • Business name
  • Email address
  • Telephone number
  • Website address
  • Business address
  • Information about your project
  • Any other information you choose to provide

Please do not submit sensitive personal information through our website unless we specifically request it and provide an appropriate method for doing so.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, depending on the tools and services we use.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring website
  • General geographic information
  • Website usage information

This information may be collected through server logs, analytics tools, cookies, and similar technologies.

3. How We Use Your Information

We may use your personal information to:

  • Respond to enquiries
  • Provide quotes and proposals
  • Provide our services
  • Communicate with you about your project
  • Manage customer relationships
  • Process payments where applicable
  • Provide customer support
  • Improve our website and services
  • Understand how visitors use our website
  • Monitor website performance and security
  • Prevent fraud, abuse, and security incidents
  • Comply with legal and regulatory obligations

We will only use your personal information where we have a lawful basis to do so.

4. Legal Basis for Processing

Depending on the circumstances, we may process your personal information under one or more of the following lawful bases:

Consent

Where you have given us permission to process your information for a specific purpose.

Contract

Where processing is necessary to provide services to you or take steps at your request before entering into a contract.

Legitimate Interests

Where processing is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.

Legal Obligation

Where we need to process information to comply with a legal or regulatory requirement.

5. Contact Forms and Enquiries

If you submit information through a contact form, we will use the information you provide to respond to your enquiry and, where appropriate, discuss our services with you.

We may retain enquiry information for a reasonable period so that we can manage communications, maintain business records, and comply with our legal obligations.

6. Cookies

Our website may use cookies and similar technologies.
Cookies are small files stored on your device that can help websites remember information and understand how visitors use them.
We may use cookies for purposes such as:
  • Essential website functionality
  • Security
  • Website analytics
  • Performance monitoring
  • Remembering preferences
  • Marketing, where applicable

Where required by law, we will request your consent before placing non-essential cookies on your device.

You can manage or disable cookies through your browser settings or, where available, our cookie-consent tools.
For more information, please see our Cookie Policy.

7. Analytics

We may use analytics services to understand how visitors interact with our website.
Analytics information may include:
  • Number of visitors
  • Pages viewed
  • Traffic sources
  • Device information
  • General location information
  • Website interactions

Analytics services may use cookies or similar technologies depending on how they are configured.

Where required, we will obtain appropriate consent before using non-essential analytics cookies.

8. Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted third parties where necessary to operate our business or provide services to you.

These may include:
  • Website hosting providers
  • Email and communication providers
  • Payment providers
  • Analytics providers
  • Website security providers
  • IT and software service providers
  • Professional advisers
  • Legal or regulatory authorities where required

Third parties will only receive information where there is a legitimate reason for doing so.

9. Third-Party Services

Our website may use third-party services, such as analytics, payment, hosting, marketing, security, or communication platforms.

These providers may process personal information according to their own privacy policies and terms.

Where appropriate, we recommend reviewing the privacy policies of third-party services used on our website.

10. International Data Transfers

Some service providers we use may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection laws.

This may include using appropriate contractual safeguards or relying on an applicable adequacy decision or other lawful transfer mechanism.

11. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access
  • Accidental loss
  • Destruction
  • Misuse
  • Alteration
  • Unauthorised disclosure
However, no method of transmitting or storing information online can be guaranteed to be completely secure.

12. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

The length of time information is retained may depend on:

  • The purpose for which it was collected
  • Whether you are an existing customer
  • Legal or accounting requirements
  • Our legitimate business requirements
  • The nature of the information
When information is no longer required, we may securely delete or anonymise it.

13. Your Data Protection Rights

Depending on the circumstances, you may have rights under applicable UK data protection law, including the right to:
  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Request restriction of processing
  • Object to certain processing
  • Request transfer of your information in certain circumstances
  • Withdraw consent where processing is based on consent
These rights are subject to certain legal conditions and exemptions.
To exercise your rights, please contact us using the contact details provided on our website.

14. Marketing Communications

If we send you marketing communications, we will do so in accordance with applicable data protection and electronic marketing laws.
Where consent is required, we will obtain it before sending marketing communications.
You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.

15. Children's Privacy

Our website and services are intended primarily for businesses and adults.
We do not knowingly collect personal information from children through our website.
If you believe that a child has provided personal information to us, please contact us so that we can investigate and take appropriate action.

16. Links to Other Websites

Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of external websites.
We recommend reviewing the privacy policy of any third-party website you visit.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, or legal requirements.
When we make changes, we will update the “Last updated” date at the top of this policy.
We recommend checking this page periodically for the latest version.

18. Contact Us

If you have questions about this Privacy Policy, how we use your personal information, or your data protection rights, please contact us through the contact details provided on our website.
Website: GetWebsite.io

Email: [Insert your business email address]

Business address: [Insert your registered/business address]

19. Complaints

If you have concerns about how we handle your personal information, please contact us first so that we can try to resolve your concern.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s independent regulator for data protection and information rights.

You can find information about contacting the ICO on its official website.